Payment Terminal, Card Reader and POS Hardware Repair — Across Europe
When a payment terminal or till goes down, every minute of downtime is a lost customer. We repair payment terminals, card readers, barcode scanners and electronic scales with fast, component-level work, avoiding the costly replacement of the whole unit. Ship the device from anywhere in Europe: with an express courier, distance doesn't significantly affect turnaround within the EU, though customs clearance can add time for shipments from the UK or Switzerland.
Terminal Down? Fast, Professional Repair
CET Point Elettronic repairs bank card payment terminals, receipt printers, barcode scanners, electronic scales, cash drawers and PIN pads. We work for small shops, retail chains, bars, restaurants, supermarkets, large retailers and service centres. We work at electronic component level, at significantly lower cost than replacing the whole unit.
Payment Terminal Repair
We repair payment terminals from all major brands: Ingenico (iCT220, iWL250, Lane/3000, Move/5000, Desk/3500), Verifone (VX520, VX680, V200c, V400m), PAX (S80, A920, A77), Castles Technology, Spire SPg7, SumUp, Nexi and others. We work on damaged keypads, broken or faulty displays, chip/contactless card readers, worn-out batteries, damaged USB/serial connectors, and charging or communication faults. Note: payment encryption and banking firmware require reprogramming by your payment network provider; we work on the hardware.
Receipt Printer and Till Electronics Repair
We repair receipt printers and till system electronics: keyboards, LCD/VFD displays, power supplies, motherboards and cash drawers, including retail till hardware from Diebold Nixdorf and NCR. As with our other repairs, we work at component level rather than replacing the whole unit. Note: full replacement is only needed when a unit is beyond repair or a part is no longer available.
Barcode Scanners, Electronic Scales and Receipt Printers
We repair barcode scanners (handheld and fixed-mount; Datalogic, Honeywell, Zebra, Cipherlab), electronic scales (countertop and weighing, for bakeries, delicatessens, greengrocers and large retailers), thermal receipt printers (Epson TM, Star, Custom, Bixolon) and cash drawers. The most common faults: burnt-out thermal printheads, worn rollers, faulty paper sensors, damaged data connectors, and power supply problems.
Typical Faults We Fix
- Payment terminal or till won't switch on
- Black or dim display, with lines or dead pixels
- Keypad with unresponsive keys
- Faded, missing or streaky receipt printing
- Communication errors with the bank or payment network
- Faulty chip or contactless card reader
- Damaged USB, serial or dock connectors
- Battery not holding charge (portable terminals)
- Cash drawer that won't open
- Problems after drops, liquid damage or power surges
Fast Turnaround Times
We know that for a business, every hour a till or terminal is down costs money. That's why we work quickly: most faults are repaired within 3-5 working days of receiving the device. We can look at priority turnaround on request.
We also repair receipt, thermal and office printers and, for deeper faults, we work directly on the device's circuit board. To find out how to send us the device, see our shipping and returns page.
Service Across Europe
Ship the faulty device to our workshop in Ivrea, Italy, by express courier. Diagnosis and quote are always free. Outbound shipping is always at your expense; return shipping is included in the quote if you proceed with the repair, otherwise it's at your expense. For multiple devices or ongoing contracts with retail chains, contact us for dedicated terms.
Frequently Asked Questions About Payment Terminal and POS Hardware Repair
Do you accept payment terminals and POS hardware from anywhere in Europe?
Yes. Ship the faulty device to our workshop in Ivrea, Italy, by express courier, from anywhere. Diagnosis and quote are always free. Outbound shipping is always at your expense; return shipping is included in the quote if you proceed with the repair, otherwise it's at your expense. For retail chains with multiple devices, we offer dedicated terms and contracts.
Do you repair payment encryption or PIN pad certification components?
No: we work on the hardware. Payment encryption, PIN pad certification and banking firmware are managed by your payment network provider and require reprogramming through them. We repair all hardware faults that don't involve this.
Which payment terminal and POS hardware brands do you repair?
Payment terminals: Ingenico, Verifone, PAX, Castles, Spire, SumUp, Nexi. Barcode scanners: Datalogic, Honeywell, Zebra, Cipherlab. Thermal receipt printers: Epson TM, Star, Custom, Bixolon. We also repair electronic scales, cash drawers, and the keyboards, displays, power supplies and motherboards inside till systems from manufacturers such as Diebold Nixdorf and NCR.
How long does the repair take?
Most faults are repaired within 3-5 working days of receiving the device. We know that every hour a till or terminal is down costs money, so we can look at priority turnaround on request.